Never shop at Game, The Bridge

<p>I bought a Lenovo laptop last year September at Game, The Bridge. The laptop started giving problems and I took it back. They said if it happens a third time they will refund me, when it happened again and I took it back they said after the third time they will refund me because they had been taking it to be fixed and it just broke again each time.</p> <p>Now I returned it for the fourth time with a few pictures and video of the laptop literally not working and a distorted screen, now I apparently need an anti virus. The service I have received has been disgusting and the managers and employees have been stringing me along. I want a full refund because R8000 does not grow on trees and I cannot be expected to take this lying down.</p> <p>The product is faulty, they should take it back. They should have done so ages ago because they know that it is faulty. They have had a different story each time, now after the third time - which is when they said they would take it back - the laptop needs an antivirus after having the screen fixed, do they even know what they are talking about? I was told by an employee that I was allowed an exchange within the first six months, but I was only made aware of this option of exchanging the laptop after the six months had passed - the third time I brought it in. I took it in twice in less than six months.</p> <p>Please just do something because this is unacceptable. I don't to come off as being rude, but a lot of money was paid for this laptop that just doesn't work and it's constantly disrupting my studies. That is not acceptable, better service is required at this store. And a full refund is what I want now, I am not interested in doing business at this store anymore. A full refund!!</p>