NEVER SHOP AT GAME AGAIN

I wish I could give 0 stars! On 22nd January I ordered a Hisense fridge for my tenant. The fridge was too small so I arranged to have it returned and wanted to purchase a larger one. It took 9 days for them to collect. I have been chasing my refund since then. I was going to purchase another fridge through Game and have gone elsewhere. I will never shop at this store again. What a disgrace. I have made approximately 30 phones calls to customer service and numerous emails which is all recorded on their computer and they can see how often I have called and how many emails I have forwarded. They now say it is with the finance department but as yet no one has followed up, contacted me and defiantly no deposit onto my card. So I will phone again tomorrow to be told AGAIN yes you are getting a refund and then it disappears until I phone AGAIN. I (by mistake) ordered 2 fridges from Takealot - my refund arrived onto my credit card within 24 hours. Hallelujah - a company that cares and stands by their word! Takealot - you have my business! Game - never again.