NJ
Nicole J

1 reviews | Active since Apr 2020

23 Apr 2020, 14:29

Never order online with Game

I will never in my life order online again from Game! I haven't received all of my items... Where is my Canon ink?? They only delivered my 2 USB sticks... And not my Canon ink! I called into the call service the lady said she will get back to me and still nothing hello! I want the ink or my ****** refund! I will never order online from u again! I always order with take a lot but since the ink was out of stock I took a chance with u... One big mistake!

0
Replies (2)
Game
Game's reply23 Apr 2020, 16:54
Official
 Good day, 

We are pleased to inform you we have received your query/complaint at  Game Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   459727

The matter will be referred to Senior Management @ OLINE who will contact you to discuss this matter. Please allow 72 hours for a response. 

Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance.

Rina Taute    
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: *** 

 

 

Best regards,

NJ
Nicole J's update03 May 2020, 11:56
Reviewer Update
Hi I'm still waiting! You haven't called you rep**** on 23 April saying you would get back to me in 72 hours time it's the 3 May... I've called send mails No reply no nothing you are Pathetic... My R460 is lost down in the drain... You are online *******