EG
Esmari G

1 reviews | Active since Jul 2012

19 Apr 2015, 14:42

Never have stock and bad service

Game Bela Bela never have stock. This was not the first time. They then try to sell you the Demo (display model) with out the box and parts missing. The floor staff are very unfriendly and not really helpful. first time is was a soda stream the sold me the demo and it was with out lids. The lady at the till then scan it wrong and I was over charges.. they took 45min to refund me. we took it back and it was also a long wait I ask if they have gas bottle the lady said yes.. after waiting 30 min she gave me the wrong size, they did not have the small gas bottle in stock. Then I was looking to buy a stove.. like always no stock but they can sell me the demo. Today I was in to buy a microwave the did not have the one I would like in stock and I ask how long it will take to order it was told 2 weeks, but the person helping was not really helpful it really feel like he have the attitude of you are waisting my time. The manger needs to have a look at his store and train his staff.

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Replies (1)
Game
Game's reply19 Apr 2015, 19:07
Official
Hello esmarigroenewald,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the store management of Game Bela Bela for further investigation.

Regards

Herman van der Berg
Custome Service Advisor
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