MvDP
Manus van Der Pluym

1 reviews | Active since Mar 2022

15 Aug 2022, 12:43

Never buy from Game Stores again!

Hi there, In the past I tried to avoid buying at any Game Store - staff attitude and attention to customer horribly negative. But, my Grand daughter needed a fridge and there was an online special for a KIC fridge. On 16th June I ordered and paid for it - delivered to her parent's home a few days later. My grand daughter moved into her new home on 01 July. The fridge did not work from day one! Of course the fridge was loaded with food to freeze and on the Monday 3rd July noted it was not working. Reported to Game immediately and they only collected on the 28th July. It appears they had some problem with their courier - they forgot to instruct them. This despite my grand daughter phoning them almost daily. Someone from Game phoned her to apologize on the 27th and said they "would try to get her a refund for her food she had to throw away". No refund to date. I finally received my repayment for the payment I made on the 16th June on the 09th August.

Does anyone think I will buy at Game again?

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