EC
Elzanne C

1 reviews | Active since Jul 2021

20 Oct 2023, 10:12

Never buy from Game

I will never buy from game ever again. I bought a smart TV from game online on the 13th of September when I received it on the 21st the screen was shattered. After complaining for 3 weeks they eventually send a courier to collect the damaged TV on the 10th of Oktober 2023 and no response, refund or exchange from the at all its totally unacceptable and so inconvenient. It's the worst service I have ever experienced. Ref nr ***

0
Replies (1)
Game
Game's reply20 Oct 2023, 11:35
Official
Hi Elzanne, 

Thank you for reaching out. 

I'm sorry, for the experience you're having with your replacement tv being sent out. 

Rest assured the agent is sorting this out and you will be reverted to. 

Kind regards
SG