NEGATIVE CREDIT RATING DUE TO THEIR ERROR

<p>I have been paying my bill into the same Game account since last April. Now in May I get an statement saying I am in arrears to my shock. I got payment confirmation from my bank and sent to Game (I actually made payment on the 25 April when payment is due on the 1st May). I asked them to pls correct the mistake as I do not want this to affect my credit rating in future. Now whilst applying for finance on a car, I hear that my score if affected due to this error. I did not default on my payment, i think its extremely unfair that Game collections division cannot rectify the problem even after they have been given proof that payment was made in advance. Now I am told that I must wait 48 hours to get a letter stating my account is up to date. This is utterly shocking and unacceptable. Never will I deal with Game RCS again. </p>