Needed Help , an insult was the answer

I called the Game sothgate to get details about our washing machine from game. My mum got sick and misplaced allot documents. the help i needed was to find out if someone in the store was able to assist with the purchase details as the machine was bought from Game southgate. No help there as i was told we don't save information.<br> I called the Glen as Southgate was closed to get further details as i figured all Game stores are interlinked, to my shock marlene at the Glen , couldn't assist as she though i was calling from another branch to give her figures. she didn't even know the trading hours for the other stores. as a last resort i called Game clearwater. to my horror Devin Pillay called me ****, as i was leasing constantly with my cell phone. My network failed and the call was discontinued, he called back to ask why i put the phone down on ear. i asked him if he had proof of that. Quite frankly all Game staff members need a lesson in customer service. that word doesn't exist in Game's vocabulary. Oh the south gate manager , i am still waiting for him to call me back. after i let a message at the store with my details. Is there anybody at game who can assist?