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avisha S

1 reviews | Active since Jul 2013

17 Feb 2016, 16:03

nathi the confused salesman

I was waiting for a call back since January and no one contacted me I called the store today and spoke to nathi who is more confused then ever telling me that he does not know when they are going to get stock instead of finding out for the customer, I wonder why nathi works at sales he should work in a place where there is no customers, he seems like he does not know anything and for nathi common sense is not so common, mayb your'll need to send nathi for customer service training <br> <br> I called game head office and spoke to MORGAN he helped me to locate the item at another store. I am very grateful to MORGAN.why cant every one in game gateway be like MORGAN<br> when I called the other store the guy I spoke to guy on the other side he was ever ready to help me. <br>

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Replies (1)
Game
Game's reply18 Feb 2016, 10:57
Official
Hello sweetgirl,

We acknowledge receipt of your complaint with reference ***0.

Please accept our sincere apologies for any inconvenience in this matter. I escalated the matter to Senior Management who will investigate this and corrective action will be taken.

We thank you for your support and assure you of our best service at all times.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73