Naeema of Cape Gate Mall branch needs training

A colleague bought a laptop 5 days ago for work purposes (cash purchase). She is not very knowledgeable when it comes to pc's and re**** on the assistant at game. The assistant suggested that she buy an ASUS laptop (2g RAM + 320HDD) -- Why is this type of laptop still being sold? It's 2018 - nobody should ever be advised to buy such a poor machine. My colleague explained the nature of our work and the assistant assured her that it was good. It was not suitable and affected her work so we tried to return in accordance with the 7 day policy. The night shift manager (Naeema) didn't bother to come to the collections section to speak to us or look at the pc. She just said "Sorry no returns/refunds". So what's the purpose of the 7 day policy? Thankfully, other Game staff explained that Naeema doesn't generally do returns irregardless of the policy and we should return to speak to a different manager. We returned this morning and and had a smooth refund with the day shift manager. So my colleague had to waste petrol and cancel a work day because of naeema (and experience a **** load of stress ) -- Ps. Naeema get some people s****s - your colleagues don't like you. We can't get any compensation for our time and money wasted but the least Game can do is evaluate Naeema or at least explain the 7 day return policy and ask her to actually enforce it. Thank you. Also, Game stop selling bs products. Celeron is a thing of the past. Move on to quality pcs.