1 reviews | Active since May 2016
We bought a KIC fridge from Game Store at Boulders Mall on the 22 July 2017. A regretable decision. In less than 3 months the fridge mulfunctions and already leaks water. My husband called the store to report the matter but was unassisted and he went there on the 14th October 2017 to see the manager. The manager promised to call KIC and organise for a technician to come and assess the fridge. The technician has not been called yet, im stuck with a useless fridge and yet I paid for it. The manager is buying time so that its over 3 months since there wont be proof in the matter.
I want my money back or a brand new fridge. A fridge cant be mulfunctional in less that 3 months.
I am disappointed with Game, Boulders Mall.
We acknowledge receipt of your complaint with reference ***8 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you with udpated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***8 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you with udpated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We confirm that Management contacted you to explain the process which needs to be followed.
We trust that the matter will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We confirm that Management contacted you to explain the process which needs to be followed.
We trust that the matter will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
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