Ms

Item: Game
Rating: 1
Author: Busiswa N

Bought an outdoor sensor t on the 02.12.2020 online. My order was delivered to a wrong address, luckily y that customer called me and told me she's had the package for the past three days and Game said d they would fix it but till today the 17th nothing has been done. I also called them and they keep telling me the metter has been escalated but still I haven't received my order.

So annoyed and ****ed because I paid R800 for this sensor.

Helpful (0)

Replies (2)

Game's replyOfficial

15 Dec 2020, 16:31

Hi Busiswa,

Thank you for connecting with us.

Our humblest apologies for the inconvenience regarding this online purchase. Rest assured that we are working on the matter for you and will do our best to have this resolved for you as soon as possible.

Kind regards

Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Game's reply15 Dec 2020, 16:31

Official

Busiswa N's updateReviewer Update

22 Dec 2020, 11:24

It's now the 22nd of Dec still my oder haven't been delivered.
Last week I received a call from game assuring me that my sensor will be delivered.

Today I call them and to my surprise I now have to collect my order at a store somewhere in Cape Town, THE customer care person said she couldn't see where exactly in Cape Town because on the "system" it just says Cbd store.

I regret this purchase because I paid for a delivery now its a collection. WOW GAME!

Busiswa N's update22 Dec 2020, 11:24

Reviewer Update