Mr Sono

I am not pleased with game vosloorus, I bought TV 49" in less than an hour from leaving shop and coming back TV was not working cracked screen, left it by the shop for them to take it to their supply but they only sent it after a week when Ian i will assume his regional manager but still report just says cracked screen and they not helping me reason being i asked them to Chek camera from time i bought TV if when she placed it back to the box if nothing happened cause, after she tested i left to Chek sound bar and no one wants to give me benefit of the doubt, what is the use of buy from game if when you have problems they quick to dismiss you and you spend your hard earned money on their store and yet they don't care about you. I don't see myself ever going back to game service is pathetic to say the least I'm irritated by their conduct and clearly us signing up that TV was opened in front of you overrules guarantee and warranty and why are their appliances not insured cause they should be able to go back to their supplier and use insurance to repair/replace my TV(check OK store, house and home they do provide or replace your TV and or refund) it took me 20 minutes to get to my place and 20 minutes driving back so within that period tv is broken and they won't help this is nonsense and i still want to see camera and see footage of the day i bought TV. I am very angry that 2 weeks later still no positive response their pl