Mr Sono

Had bad experience bought TV and sound bar, got to my place opened up my TV and realized I won't mount on my wall decided to insert brackets/legs next thing i switch it on its showing white on top right corner waited to see if it would clear up as it appeared as if it's ink spill on the inner screen but it did not took it back to the shop and no one wanted to listen to my input as to what happened, they store manager and his juniors on the department kept attacking me telling me its my fault and they won't help manager didn't even want to have proper meeting with me told me it's not his problem and no one was willing to help me, I'm very angry about his way of handling my situation and i asked them to get technicians input and open it up then confirm if any of their theories are correct but no tech they kept tell me that they get such problems every time and refuse my claims that this could be a new scenario they may have come across and even now sound bar not working I'm taking everything back and want them to help or address this, if you a manager you need to be able to address your customers and try to get them help before concluding without sitting down and acting in the best interest of your clients and not attack me with his stuff on the floor I'm so angry and disbelief of his conduct. And their 3 garuntees states we will have any item under warranty repaired or replaced or even refunded under 21 days, but when i got to the store i guess this was forgotten by the manager and his stuff. nxaaa angry client Sj Sono