1 reviews | Active since Mar 2017
Mr James Tyes
<p>Im a very dissatisfied client because last October 2016 I went to game stores in mosselbay to buy a bicycle for my boy, we payed for the item and I ask my self the sales man what is the warranty of the bicycle( I was told its a year) again I ask the cashier (I was told again that its a year sir). I went on bought another bicycle early this year and I was told the warranty is also two years. Now im sitting with both bicycles that are faulty. I was TOLD BY THE MANAGER OF THE STORE THAT THE BICYCLE ARE OUT OF WARRANTY, THE SALES MAN THAT ASSISTED ME DOES NOT WORK THERE ANYMORE AND THE CASHIER LEFT EARLY THIS YEAR ASWELL. I demand that these bicycles to be repair under warranty or else I want my money back.</p>
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
As discussed with management we will have the item repaired at our cost.
The store will keep you updated on the process.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
As discussed with management we will have the item repaired at our cost.
The store will keep you updated on the process.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
