DF
D F
1 reviews | Active since Sept 2016
06 Aug 2017, 18:22
mouse stopped working
<p>usb portable mouse stopped working properly</p> <p>and it has nothing to do with batteries , as batteries work</p>
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Replies (2)
Game's replyOfficial
07 Aug 2017, 08:00We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.
Please return the item to the store with the proof of purchase so that the item can be assessed where after a decision can be made.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply07 Aug 2017, 08:00
Official
We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.
Please return the item to the store with the proof of purchase so that the item can be assessed where after a decision can be made.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
DF
D F's updateReviewer Update
11 Aug 2017, 14:08Absolutely dreadful experience... You have LOST me as a customer !
After 3 phone-calls the other day I was assured that I could walk in with my mouse and exchange the item , only to be interrogated by the lady Kashiefa, who told me that my mouse is older than what I said it was.
What a waste of time and petrol to find out that you don't keep your promises
DF
D F's update11 Aug 2017, 14:08
Reviewer Update
Absolutely dreadful experience... You have LOST me as a customer !
After 3 phone-calls the other day I was assured that I could walk in with my mouse and exchange the item , only to be interrogated by the lady Kashiefa, who told me that my mouse is older than what I said it was.
What a waste of time and petrol to find out that you don't keep your promises