Most useless Ive ever experienced

Ive ben trying to have a faulty Dishwasher repaired or replaced. The dishwasher was purchased on the 16.12.018 and was brought back to Game on the 28.12.018. After struggling with, what must be the most unenthusiastic employees in SA, I was told that the return if faulty warranty is only valid for 10 days, and that i would have to take the dishwasher back home and wait for someone to phone, who will then make an appointment to have the machine looked at. Up until today, 04.01.018 I still have not had this call. So I phoned Game customer care line and oh boy, I dont think those guys have the foggiest idea of what customer care means. After being on hold for 17 minutes, I finally got through to a lady that clearly hates her job and could not help me, Low and behold i was placed on hold for a nother 11min, before finally getting a answer from a man simply called “Herman” who only took my number and promised that someone would phone. No phone call has been made to me.

I solemnly swear to NEVER, EVER purchase ANYTHING from Game again. Pathetic.