MV
Morne V

1 reviews | Active since Mar 2010

16 Nov 2025, 17:20

Most unprofessional service from GAME employees.

And, once again with no Surprise, GAME has done it again. Apparently the GAME staff is so well trained that they are unable to book goods not delivered nor picked up, back into the store online system. Goods were dispatched on Tuesday, 11 November 2025, and not delivered as the courier guy phoned and the goods were refused as per GAME store instruction. Till today, I have not heard anything from GAME's financial department to pay back my R400.00, as apparently GAME, have not booked back the goods. Are they taking money from customers, or being deliberate or just nasty. The last person who phoned me from GAME, even laughed at me, hoe rude and unprofessional is that. People, please be very careful when you decide to buy something from game, they are very *********. Please make sure to google reviews from customers who bought stuff at GAME.

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Replies (1)
Game
Game's reply17 Nov 2025, 13:14
Official
Hi Morne, Thank you for reaching out. I'm sorry you're still awaiting your refund and for the experience you're having. Your query is being dealt with by the complaints team and the agent will be in touch with you as soon as she received feedback from the store.