RF
Riette F
1 reviews | Active since Aug 2015
20 Apr 2016, 13:14
Most unpersonal Game
Game in Woodlands shopping centre is the worst Game I've ever visited. I do not wish to complain about the staff, as I only met the check-out lady. I wish to complain about the layout of the store. The isles does not 'flow' from one to the other, they are not even in a straight line. It is dark by the hardware/outdoor section, with not enough lighting. The shelves are always messy and unorganized, and the store just has no 'atmosphere'. It feels like you are walking in a warehouse when you are there. Really not a nice store to visit, and I love Game in general. Please send your design team in there to create the same look and feel as in most of your other stores.
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Replies (1)Game's replyOfficial
20 Apr 2016, 14:34Hello Riette_SA,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
We confirm that Store Manager Nelius Otto contacted you and he appreciate your views. As explained the store space planning will be reviewed in the course of this year which will make the store more user friendly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
We confirm that Store Manager Nelius Otto contacted you and he appreciate your views. As explained the store space planning will be reviewed in the course of this year which will make the store more user friendly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply20 Apr 2016, 14:34
Official
Hello Riette_SA,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
We confirm that Store Manager Nelius Otto contacted you and he appreciate your views. As explained the store space planning will be reviewed in the course of this year which will make the store more user friendly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
We confirm that Store Manager Nelius Otto contacted you and he appreciate your views. As explained the store space planning will be reviewed in the course of this year which will make the store more user friendly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
