MOST HORRIFYING EXPERIENCE EVER - GAME BOKSBURG

<p>I had purchased my appliances from Game Boksburg on the 24th of November and had arranged in store with the sales people on the floor for the delivery to take place on the 3rd of December <strong>in the morning</strong> as I have moved into a new place and would only be in on the 3rd. They happily agreed to this delivery and I made my payment and went home. During the course of the next week I received a call from a gentleman who was on his way to deliver my appliances. This was not on the day as I arrange with them in store. So I told the gentleman that delivery needs to take place on the 3rd as arranged instore. Then on the 3rd of December I contacted the numbers on the receipts on numerous occations to find out when they will deliver my appliances. No one could give me a answer. At 16;00 in the afternoon I had reached my last nerve and when phoning in to the deliveries department once again no one knew where my appliances where. Eventually I received a call from the driver to inform me that he is on his way with one of my three itmes ordered. The delivery of this appliance took place at 18:00 in the evening. This after I had requested the appliances to be delivered in the morning. Then after another amount of calls to find out where the rest of the order was I spoke to a lady on nightshift who didn't want to listen to me as I was upset due to me phoning the whole day with no one being able to assist. I then overheard her saying to another staff member that she is "gatvol"for this WHITE person on the phone and that she will refuse to assist. She never provided me with any assistance at all. Then after I phoned yet again there was no answer on any line. At 21:05in the evening I received a call from the driver saying that he has the rest of my items of which one was my fridge and that he will be delivering in the morning as he did not get to all his deliveries that day. I had food that needed to be placed in this fridge thus the reason I requested this to be delivered in the morning. It stood the whole day outside on one of the warmest days. I then freaked out and told him that I need the firdge to be delivered that evening as I paid for the delivery to be done on that day. They eventually delivered at 21:50. It seems that the main goal for Game is to get your money and thereafter you are nothing to them. I paid for a delivery that was not done as I requested and I had be spend even more money to phone them to find out where my goods are. I was treated badly over the phone by numerous staff and even a ****** remark was made because I was upset that my order was not delivered as promised. This is by far the worst service that I have every received and I would never suggest that any one make use of Game or their delivery department. They only care about the money but when it comes to after sales care they fall flat. I am truely disgusted at the service I received. WORST SERVICE PROVIDER EVER!!!!!!!!!!!</p>