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ENRICO T
1 reviews | Active since Sept 2011
29 Dec 2023, 14:13
Most horrible online experience
I ordered training wheels from Game online showed 4 then I waited and nothing came ...Then i went to Canal walk Spoke to the Manager told me they out of stock and got me a pair from the back and it was missing spacers and had to pay full price for something that was not complete and Manager cancelled my online order covering up Online store Mistakes.. Unacceptable from Game Online after walking and driving around to different stores on the 24 December 2023...Consultant at canal walk told me lots of online staff was off sick.
Helpful (0)
Replies (9)0
Replies (9)
Game's replyOfficial
29 Dec 2023, 15:10Hi Enrico, thank you for getting in touch. I'm sorry, your parcel wasn't delivered, and the store cancelled your order. Kindly provide your order number that we can have the matter escalated.
Best regards,
Game's reply29 Dec 2023, 15:10
Official
Hi Enrico, thank you for getting in touch. I'm sorry, your parcel wasn't delivered, and the store cancelled your order. Kindly provide your order number that we can have the matter escalated.
Best regards,
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ENRICO T's updateReviewer Update
02 Jan 2024, 20:59Hi the order number is *** thanks.Enrico
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ENRICO T's update02 Jan 2024, 20:59
Reviewer Update
Hi the order number is *** thanks.Enrico
Game's replyOfficial
04 Jan 2024, 08:27Thank you for providing your order number, Enrico. Your query is being dealt with by the complaints team and you will be contacted as soon as they have feedback.
Best regards,
Game's reply04 Jan 2024, 08:27
Official
Thank you for providing your order number, Enrico. Your query is being dealt with by the complaints team and you will be contacted as soon as they have feedback.
Best regards,
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ENRICO T's updateReviewer Update
10 Jan 2024, 16:44I still didn't get my refund its 2weeks now already..what is happening?
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ENRICO T's update10 Jan 2024, 16:44
Reviewer Update
I still didn't get my refund its 2weeks now already..what is happening?
Game's replyOfficial
10 Jan 2024, 18:50Hi Enrico, I'm so sorry, you haven't been contacted. Your query is with our complaints team, and I have requested they get in touch with you.
Best regards,
Game's reply10 Jan 2024, 18:50
Official
Hi Enrico, I'm so sorry, you haven't been contacted. Your query is with our complaints team, and I have requested they get in touch with you.
Best regards,
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ENRICO T's updateReviewer Update
18 Jan 2024, 15:30Hi I'm still waiting for a call from complaints department and still didn't receive my refund what is going on ????
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ENRICO T's update18 Jan 2024, 15:30
Reviewer Update
Hi I'm still waiting for a call from complaints department and still didn't receive my refund what is going on ????
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ENRICO T's updateReviewer Update
20 Jan 2024, 13:48What a disappointment Game ....No Call ...No Refund....No Order supp**** ....its Almost a month now and this is still going on.Wow
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ENRICO T's update20 Jan 2024, 13:48
Reviewer Update
What a disappointment Game ....No Call ...No Refund....No Order supp**** ....its Almost a month now and this is still going on.Wow
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ENRICO T's updateReviewer Update
29 Jan 2024, 13:03Game Complaints Department you are ****ing Useless Bunch of *********** ****ers Go tell Your Boss I said so.
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ENRICO T's update29 Jan 2024, 13:03
Reviewer Update
Game Complaints Department you are ****ing Useless Bunch of *********** ****ers Go tell Your Boss I said so.
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ENRICO T's updateReviewer Update
31 Jan 2024, 16:00Still no call ?????
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ENRICO T's update31 Jan 2024, 16:00
Reviewer Update
Still no call ?????