1 reviews | Active since Apr 2017

03 May 2017, 13:10

MOST DISSATISFING EXPERIENCE AND A *******

<p>I HAVE PURCHASED AN ELECTRIC APPLIANCE FROM GAME AND HAD PAID THE ACCOUNT OFF YET THEREAFTER A DEDUCTION WAS DONE ON MY ACCOUNT BY GAME. AFTER ENQUIRING I WAS TOLD THAT I WILL NOT BE FULLY REIMBURSED THE AMOUNT THAT WAS TAKEN BUT A LESSER AMOUNT AS I HAVE TO PAY FOR CHARGED INCURRED. WHO DO THEY THINK THEY ARE THEY SHOULD HAVE CHECKED THEIR RECORDS BEFORE DEBITING MY ACCOUNT AND WHY DO I HAVE TO BEAR THE COST FOR THEIR CARELESSNESS.</p>

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Replies (1)
Game
Game's reply03 May 2017, 15:53
Official

Good day,

We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.

This matter was referred to the RCS Head Office, who administrates the Game Accounts, for further investigation.

Regards

Game Customer Service

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