SM
Samuel M
1 reviews | Active since Feb 2020
23 Mar 2021, 15:24
More Lies
Game store promised to call me 2 weeks ago regarding the false advertising issue but even now no one has bothered to reach out. Manager at Game springs promised to refund my trip to them after going up and down due to their lies and lack of humanity but even today she is as quite as a rock. These people are underestimating me as a customer.
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Replies (3)SM
Samuel M's updateReviewer Update
25 Mar 2021, 12:56Good day. Someone called me from Game after my 23-3-21 story.
The Lady said they busy with my query and someone will call me from Game Springs.
Indeed Ndlovu from Springs Game called and told me that my issue is resolved and I won't get the trip money she promised us lol what a joke.
I asked her a few questions and she just put the phone on the table or something then carried on with whatever she was doing. I kept asking if she could hear me as I could clearly hear people talking in the background but for some reason she did not say anything for more than 13 minutes on a call until the fone got disconnected or something.
I'm wondering if the fone disconnected or she couldn't hear me during the call why did she not call again to finish our conversation.
I don't Wana sound like a cry baby but I refuse to be undermined by anyone.
I want the trip money that was promised to me and my partner for the mahala trips we took to Game stores.
Game is a big brand and I respect it alot but I refuse to be made a fool at my own expenses.
I did not go to Carnival game out of free will but I was sent there with the promise that the fones were there which was a LIE.
I did not choose the A12 fone IT was RECOMMENDED to us by GAME consultant.
The manager in store made a promise to pay us back regardless of whether the application is approved or not.
She and the consultant can confirm that.
I'm surprised she is coming with stupid stories when she has to pay.
This matter won't go to bed until I get my refund and an apology for wasting my time n lying to me n sending me from pillar to post.
The Lady said they busy with my query and someone will call me from Game Springs.
Indeed Ndlovu from Springs Game called and told me that my issue is resolved and I won't get the trip money she promised us lol what a joke.
I asked her a few questions and she just put the phone on the table or something then carried on with whatever she was doing. I kept asking if she could hear me as I could clearly hear people talking in the background but for some reason she did not say anything for more than 13 minutes on a call until the fone got disconnected or something.
I'm wondering if the fone disconnected or she couldn't hear me during the call why did she not call again to finish our conversation.
I don't Wana sound like a cry baby but I refuse to be undermined by anyone.
I want the trip money that was promised to me and my partner for the mahala trips we took to Game stores.
Game is a big brand and I respect it alot but I refuse to be made a fool at my own expenses.
I did not go to Carnival game out of free will but I was sent there with the promise that the fones were there which was a LIE.
I did not choose the A12 fone IT was RECOMMENDED to us by GAME consultant.
The manager in store made a promise to pay us back regardless of whether the application is approved or not.
She and the consultant can confirm that.
I'm surprised she is coming with stupid stories when she has to pay.
This matter won't go to bed until I get my refund and an apology for wasting my time n lying to me n sending me from pillar to post.
SM
Samuel M's update25 Mar 2021, 12:56
Reviewer Update
Good day. Someone called me from Game after my 23-3-21 story.
The Lady said they busy with my query and someone will call me from Game Springs.
Indeed Ndlovu from Springs Game called and told me that my issue is resolved and I won't get the trip money she promised us lol what a joke.
I asked her a few questions and she just put the phone on the table or something then carried on with whatever she was doing. I kept asking if she could hear me as I could clearly hear people talking in the background but for some reason she did not say anything for more than 13 minutes on a call until the fone got disconnected or something.
I'm wondering if the fone disconnected or she couldn't hear me during the call why did she not call again to finish our conversation.
I don't Wana sound like a cry baby but I refuse to be undermined by anyone.
I want the trip money that was promised to me and my partner for the mahala trips we took to Game stores.
Game is a big brand and I respect it alot but I refuse to be made a fool at my own expenses.
I did not go to Carnival game out of free will but I was sent there with the promise that the fones were there which was a LIE.
I did not choose the A12 fone IT was RECOMMENDED to us by GAME consultant.
The manager in store made a promise to pay us back regardless of whether the application is approved or not.
She and the consultant can confirm that.
I'm surprised she is coming with stupid stories when she has to pay.
This matter won't go to bed until I get my refund and an apology for wasting my time n lying to me n sending me from pillar to post.
The Lady said they busy with my query and someone will call me from Game Springs.
Indeed Ndlovu from Springs Game called and told me that my issue is resolved and I won't get the trip money she promised us lol what a joke.
I asked her a few questions and she just put the phone on the table or something then carried on with whatever she was doing. I kept asking if she could hear me as I could clearly hear people talking in the background but for some reason she did not say anything for more than 13 minutes on a call until the fone got disconnected or something.
I'm wondering if the fone disconnected or she couldn't hear me during the call why did she not call again to finish our conversation.
I don't Wana sound like a cry baby but I refuse to be undermined by anyone.
I want the trip money that was promised to me and my partner for the mahala trips we took to Game stores.
Game is a big brand and I respect it alot but I refuse to be made a fool at my own expenses.
I did not go to Carnival game out of free will but I was sent there with the promise that the fones were there which was a LIE.
I did not choose the A12 fone IT was RECOMMENDED to us by GAME consultant.
The manager in store made a promise to pay us back regardless of whether the application is approved or not.
She and the consultant can confirm that.
I'm surprised she is coming with stupid stories when she has to pay.
This matter won't go to bed until I get my refund and an apology for wasting my time n lying to me n sending me from pillar to post.
SM
Samuel M's updateReviewer Update
13 Apr 2021, 09:53Good day team.
Im disappointed to write again that Game store has since promised me a refund on the unnecessary expenses i incured due to their lies,even now im stil waiting.
The so called managers last called and promised to get to the bottom of this issue but they still sitting on their bottoms even now.
Funny part is that no one has bothered to ask how much my expenses were which clearly indicates they not interested in solving this matter.
Lol imagine if it was only R10 and now their brand has to be dragged on social media.
Game Managers are so *********.
I wont rest until i get what is owed to me.
Im disappointed to write again that Game store has since promised me a refund on the unnecessary expenses i incured due to their lies,even now im stil waiting.
The so called managers last called and promised to get to the bottom of this issue but they still sitting on their bottoms even now.
Funny part is that no one has bothered to ask how much my expenses were which clearly indicates they not interested in solving this matter.
Lol imagine if it was only R10 and now their brand has to be dragged on social media.
Game Managers are so *********.
I wont rest until i get what is owed to me.
SM
Samuel M's update13 Apr 2021, 09:53
Reviewer Update
Good day team.
Im disappointed to write again that Game store has since promised me a refund on the unnecessary expenses i incured due to their lies,even now im stil waiting.
The so called managers last called and promised to get to the bottom of this issue but they still sitting on their bottoms even now.
Funny part is that no one has bothered to ask how much my expenses were which clearly indicates they not interested in solving this matter.
Lol imagine if it was only R10 and now their brand has to be dragged on social media.
Game Managers are so *********.
I wont rest until i get what is owed to me.
Im disappointed to write again that Game store has since promised me a refund on the unnecessary expenses i incured due to their lies,even now im stil waiting.
The so called managers last called and promised to get to the bottom of this issue but they still sitting on their bottoms even now.
Funny part is that no one has bothered to ask how much my expenses were which clearly indicates they not interested in solving this matter.
Lol imagine if it was only R10 and now their brand has to be dragged on social media.
Game Managers are so *********.
I wont rest until i get what is owed to me.
SM
Samuel M's updateReviewer Update
22 Apr 2021, 10:16Hello.
Game store is still shuush about the refund they promised me.
They busy coming with excuses such as "the device in question was already available "(Not true)
Our application was not successful and warawara.
Fact remains i asked the manager 1 question that day when she said we must come back following day for refund.(What if our application is rejected?)
She confidently said YOU WILL GET YOUR REFUND REGARDLESS OF ANY CIRCUMSTANCES.
Game store has failed me because they just lying and lying instead of owning up.
Game store is still shuush about the refund they promised me.
They busy coming with excuses such as "the device in question was already available "(Not true)
Our application was not successful and warawara.
Fact remains i asked the manager 1 question that day when she said we must come back following day for refund.(What if our application is rejected?)
She confidently said YOU WILL GET YOUR REFUND REGARDLESS OF ANY CIRCUMSTANCES.
Game store has failed me because they just lying and lying instead of owning up.
SM
Samuel M's update22 Apr 2021, 10:16
Reviewer Update
Hello.
Game store is still shuush about the refund they promised me.
They busy coming with excuses such as "the device in question was already available "(Not true)
Our application was not successful and warawara.
Fact remains i asked the manager 1 question that day when she said we must come back following day for refund.(What if our application is rejected?)
She confidently said YOU WILL GET YOUR REFUND REGARDLESS OF ANY CIRCUMSTANCES.
Game store has failed me because they just lying and lying instead of owning up.
Game store is still shuush about the refund they promised me.
They busy coming with excuses such as "the device in question was already available "(Not true)
Our application was not successful and warawara.
Fact remains i asked the manager 1 question that day when she said we must come back following day for refund.(What if our application is rejected?)
She confidently said YOU WILL GET YOUR REFUND REGARDLESS OF ANY CIRCUMSTANCES.
Game store has failed me because they just lying and lying instead of owning up.