HB
Henry B

1 reviews | Active since Sept 2010

15 Jul 2019, 15:51

Monthly charged for credit balance on account!

I have a positive credit account for the last couple of months yet GAME charge me R 48 service fee which they never done.

They refuse to refund me and there argument is that I have to pay to have an account with them!

Absolutely ridiculous, I have been a client for more than 10 years.

*********!

0
Replies (2)
Game
Game's reply15 Jul 2019, 17:44
Official
Hi Henry, 

Thank you for your feedback.

I would like to have this matter resolved ASAP, please provide us with contact details.

I look forward to your response.

Kind Regards
Tamlyn Lockman
HB
Henry B's update05 Aug 2019, 21:30
Reviewer Update
This is so disappointing, quickly phoned me after the HelloPeter report and promised me it will be resolved ASAP and will be contacted soon. Since the initial call, no response, no feedback, no resolution! Pathetic!