KK
Kayla K
1 reviews | Active since Aug 2015
02 Aug 2015, 14:09
Money taken twice
I was told to pay an amount of R544.82 with an easy pay number over this weekend which I did on Saturday the 1st of August now today (2nd August) I have just had the exact same amount deducted from my FNB account. So basically I have paid R1089,64. I tried calling and got no response. This is ridiculous and I want the amount transferred back into my account ASAP!
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Replies (1)
Game's replyOfficial
03 Aug 2015, 10:16Hello Kb0810,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Game Accounts, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Game Accounts, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Game's reply03 Aug 2015, 10:16
Official
Hello Kb0810,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Game Accounts, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Game Accounts, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73