JB
John B

1 reviews | Active since Jul 2026

28 May 2015, 12:07

Mobile Phone Purchase

I purchased a phone from Game which I chose from the Vodacom Display. I told the sales person that I'm on a Cell C pay as you go. I was told that it was ok to use use the Cell C sim. 5 days later I took the phone back as it would not charge. I was then told that I do not have a warranty on the phone because I'm using a Cell C sim on a Vodacom phone. The Store Manager told me that their is nothing he can do. I reported the matter to Head Office via there website. Rina Taute made contact with me and advised me that I must return the phone and I will be refunded. I can recommend shopping at Game as they do look after there customers.

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Replies (1)
Game
Game's reply28 May 2015, 12:23
Official
Hello John de Beer,

Thank you for your kind words of praise.

I am glad that I could assist and make up for the bad experience you had with this item and the service where after.

We thank you for your support and look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,