mA
melvyn A
1 reviews | Active since Aug 2011
20 Apr 2016, 15:52
MOBILE PHONE INSURANCE
LAST YEAR I BOUGHT A MOBILE PHONE FROM GAME CRESTA AND INSURED IT AT R43 PER MONTH. THE PHONE WAS ****** ON 1 MARCH 2016.<br> I REPORTED THE MATTER TO GAME WHO TOLD BE TO SENT A CLAIM BY EMAIL TO [Email Removed] I DID SO SIX TIMES BUT GOT NO RESPONSE.<br> I PHONE THE CALL CENTRE FOUR TIMES WHO TOLD ME TO HOLD ON BUT NEVER CAME BACK TO ME.<br> WHY DOES GAME HOLD OUT TO BE GREAT RETAILERS WHEN THEY AND THEY AGENTS DON'Y CARE ABOUT THEIR CUSTOMETS<br> <br> MELVYN ANTONIE
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Replies (1)
Game's replyOfficial
21 Apr 2016, 09:10Hello melvynantonie,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to FINRITE, the Underwriters, and herewith their response.
Please be advised that we hereby acknowledge receipt of the complaint and would investigate the matter accordingly. We will provide the required response as soon as possible after the matter has been investigated
Complaint ref number is as follow:
o 25250
You can contact them directly 0nj ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to FINRITE, the Underwriters, and herewith their response.
Please be advised that we hereby acknowledge receipt of the complaint and would investigate the matter accordingly. We will provide the required response as soon as possible after the matter has been investigated
Complaint ref number is as follow:
o 25250
You can contact them directly 0nj ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply21 Apr 2016, 09:10
Official
Hello melvynantonie,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to FINRITE, the Underwriters, and herewith their response.
Please be advised that we hereby acknowledge receipt of the complaint and would investigate the matter accordingly. We will provide the required response as soon as possible after the matter has been investigated
Complaint ref number is as follow:
o 25250
You can contact them directly 0nj ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter to FINRITE, the Underwriters, and herewith their response.
Please be advised that we hereby acknowledge receipt of the complaint and would investigate the matter accordingly. We will provide the required response as soon as possible after the matter has been investigated
Complaint ref number is as follow:
o 25250
You can contact them directly 0nj ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73