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Tiisetso S

1 reviews | Active since Oct 2019

23 Jul 2020, 08:04

Mistreated by games store and their poor services due to negligence.

I bought the fridge at Game store only to realise that i was faulty.when i reported the matter.i was told that the technicians will be send to my house but they never did.after months of perseverance i returned the fridge to them..now they lie to say the fridge was fixed the first time and they cant fix it again that it has lost it's warranty..later i was bul**** and told that they are throwing it away..till now they have both my money since i bought it in cash and the fridge.

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Replies (6)
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Tiisetso S's update05 Aug 2020, 09:31
Reviewer Update
Rina Taute's response was false as i have been waiting for their response on my matter as she had rep**** that the senior manager will contact me,till today i ve not received any call.and still without a fridge and my money is still with them.This is not fair.why can't they refund me or gave me another fridge?
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Tiisetso S's update05 Aug 2020, 09:34
Reviewer Update
Indeed game has poor services.can i ve my money back then if you can solve this fridge issue.so that i can buy it somewhere else
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Tiisetso S's update05 Aug 2020, 12:06
Reviewer Update
As you can see on the dates provided both job cards were on the same month (june 2019)where are the other 4 job cards the first on being in January 2018 where the fridge made scary noise,etc
..
On those job numbers provided were the last ones and the fridge was no longer working long then..in theoretically the fridge that doesn't work will develop inserts because it's not in use.

I see you avoiding the fact that i ve had issues with your fridge few days after purchase and you can't provide me with job cards because your staff lost them.they even **** to me by saying they had fixed the fridge before and they can't fix it again.

Can i ve my fridge delivered to my address working please that is all i m seeking..
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Tiisetso S's update05 Aug 2020, 12:10
Reviewer Update
You also mentioned that i should send my reply to game Alberton..How can i because they failed to assist me with this matter.All i want is my a working fridge or my money back.
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Tiisetso S's update05 Aug 2020, 12:33
Reviewer Update
Okay.the fridge is at the store you can send your techs there to fix it and invoice me then..not a problem
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Tiisetso S's update05 Aug 2020, 12:38
Reviewer Update
So why did i ve to stay two years without a fridge..?if the was a solution.You see poor services..I noticed your focused on the infestations what about the noise it wad making because i believe all that leaded to it not to work