1 reviews | Active since Mar 2015
mistreated by consultant
I went to bloed street mall to purchase pukka project book while I was there I realised that I also need push pins and asked the guy who was helping us he went to call the lady who was I in charge of stationery we asked her she was not listening to us kept on asking what for three times until we had to shout what we wanted she told us not to shout at her and using hands to brush us off and she left I approached her and asked her how can she do that she said she also a human we don't have to speak loud with her & talking with attitude & we went to report her to her supervisor but she did the very same thing to the supervisor not even apologising and she doesn't understand the English we are speaking she was arrogant and she just left the supervisor standing there while she was still talking to her. It shows that she does whatever she wants not even respecting her manager so how is she going to respect customer if she does not respect her. Her name is mosikate paulina ratsoma <br> People like her are just there to make other people shopping hell<br>
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management contacted you and we can assure you the team will be disciplined. We trust your next visit to our store will be more pleasant.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management contacted you and we can assure you the team will be disciplined. We trust your next visit to our store will be more pleasant.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
