Missing parts in the package

Item: Game
Rating: 1
Author: Mtakababa T

Last week Friday I went to Game Store in Alberton to buy a Mainstay PVC Door, 10mm. On Tuesday the 15th as I was cutting the door to size, I noticed that there were two parts missing. The parts that you put on the sides of the door frame so you can clip on the PVC Door on to them. Don't know where the receipt is as I never envisaged this. With Makro life s much easier because even if you can loose a receipt, they make it a point to send you your invoice via email. Now I'm stuck with a PVC Door with no clip on.. Who knows maybe there's still more with missing parts in the package.

Contact: ***

Helpful (0)

Replies (3)

Game's replyOfficial

16 Oct 2019, 15:49

Good day Mtakababa,

Thank you for taking my call.

As discussed this matter will be escalated to management as soon as pictures are provided of the item.

Kind regards, Brad Adriaan Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,

Game's reply16 Oct 2019, 15:49

Official

Best regards,

Mtakababa T's updateReviewer Update

17 Oct 2019, 08:42

You promised to send me an email where I can send the pictures. My email address is ***

Mtakababa T's update17 Oct 2019, 08:42

Reviewer Update

You promised to send me an email where I can send the pictures. My email address is ***

Mtakababa T's updateReviewer Update

17 Oct 2019, 23:27

Hi Brad Adriaan
I'm still waiting for your email so that I can send through the pictures. Please send

Mtakababa T's update17 Oct 2019, 23:27

Reviewer Update

Hi Brad Adriaan
I'm still waiting for your email so that I can send through the pictures. Please send