Miss represented product
<p> Good day,</p> <p>I bought a laptop at one of your branches and the laptop processor specs of the laptop the consultant gave me was far LOWER than the one on display meaning I did not get what I paid for which violates the consumer law on misrepresentation and I do have a witness that will confirm this.</p>
We acknowledge receipt of your complaint with reference ***7 and apologise f or your inconvenience in this matter.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***7 and apologise f or your inconvenience in this matter.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we wish to confirm that you may return to the store for an exchange.
We look forward having you in the store soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Further to the above matter we wish to confirm that you may return to the store for an exchange.
We look forward having you in the store soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Thank you for the assistance it is appreciated I will visit the store on friday 26/052017. I will be really glad if I can get the correct machine.
FYI:
Machine: Lenovo ideapad 110 15.6"
The display unit had a i3 processor 2.6 GHz and the one they gave me has a Pentium 4 core 1.6 GHz.
Thank you for the assistance it is appreciated I will visit the store on friday 26/052017. I will be really glad if I can get the correct machine.
FYI:
Machine: Lenovo ideapad 110 15.6"
The display unit had a i3 processor 2.6 GHz and the one they gave me has a Pentium 4 core 1.6 GHz.