NM
Nkatekani M
1 reviews | Active since Jul 2018
12 Jul 2018, 13:46
miss
Game store in JHB service is so awful first thing first the ques there are very long and the cashiers have bad attitude with their managers along, I sent someone to buy me a phone and they bought the wrong phone because i knocked off late I took the phone back the following day and they refuse to take it telling me stories of the phone lost warranty and it was unused and the Manager i spoke to was so unprofessional and they did not call Vodacom to confirm if it was used or not
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Replies (3)
Game's replyOfficial
12 Jul 2018, 14:12We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***1. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply12 Jul 2018, 14:12
Official
We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***1. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
12 Jul 2018, 14:12We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***1. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply12 Jul 2018, 14:12
Official
We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***1. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
12 Jul 2018, 14:50As discussed with management you may return the phone to the store and we will try and assist. However if another networks simcard (MTN) was put in a Vodacom phone, the guarantee is immediately forfeited.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply12 Jul 2018, 14:50
Official
As discussed with management you may return the phone to the store and we will try and assist. However if another networks simcard (MTN) was put in a Vodacom phone, the guarantee is immediately forfeited.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,