1 reviews | Active since May 2016
Misprint on Games paper
<p>I saw a misleading advert in the games paper saying that the kenwood chefette was R399 with a stainless steel bowl however on goin into the store i was told that it was a misprint and on calling head office i was offered no apologys and was told that the kenwood with the stainless steel bowl would be R699 i find it very misleading and disloyal and i dont feel valued as a customer</p>
We acknowledge receipt of your complaint with reference ***3 and apologize for the inconvenience caused by the incorrect picture and description on the advert.
All stores have apologies in the store in accordance with the CPA and therefore we can unfortunately not honour the deal.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint with reference ***3 and apologize for the inconvenience caused by the incorrect picture and description on the advert.
All stores have apologies in the store in accordance with the CPA and therefore we can unfortunately not honour the deal.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73