TM
Takalani M
1 reviews | Active since Sept 2017
28 Jan 2026, 17:00
Misleading clients with wrong advertise and making clients to wait long for their money
I am so disappointed with Game Stote Online they mislead people they advertise items which are out of stock and cancel the order and tell you to wait for 5 days for refund while they deduct money immediately from my account, I need my money back as soon as possible as I need a washing machine I work hard for my money to be told I must wait for 5 days as you mislead clients by wrong information on your website
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Game's replyOfficial
28 Jan 2026, 17:29Hi Takalani, thank you for reaching out. I am so sorry to hear that your order got cancelled due to no stock available and that you have not been refunded as of yet. Kindly be advised that your query has been escalated to our finance team to process the refund. You will be notified as soon as the refund has been processed.
Game's reply28 Jan 2026, 17:29
Official
Hi Takalani, thank you for reaching out. I am so sorry to hear that your order got cancelled due to no stock available and that you have not been refunded as of yet. Kindly be advised that your query has been escalated to our finance team to process the refund. You will be notified as soon as the refund has been processed.