NM
Nombulelo M

1 reviews | Active since Mar 2014

02 Jun 2016, 13:27

Misleading clients and bad attitude from cashier

<p>So i went to game stores in johannesburg to buy dishes and like i always do i looked for the prices and because everything was confusing i ook the higest price and thought i cant be higher than this cause its the highest price displayed when i got to the cashier to my surprise instead of R170 i paid R280 for 2 items and the cashier (faith operator 114) had a very bad attitude and told me i should do what ever i wanna do cause thats the price even when i explained that the R280 price wasnt displayed there</p>

0
Replies (2)
Game
Game's reply02 Jun 2016, 17:26
Official

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

Please allow management to investigate this matter where after they will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Game
Game's reply04 Jun 2016, 08:03
Official

Further to the above matter we confirm that Management contacted you to advise that you must please return to the store so that we can pay you the difference.

We look forward having you in the store at your convenience.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73