ES
Elmarie S
1 reviews | Active since Mar 2015
21 Mar 2015, 10:57
misleading advertising on guarantee
I bought 2 gold bangles that I wanted to send in for repair but was told they do not send it in they don't know how and who the supplier is and if they can do repairs was very unhelpful and with a attitude and still with no help I left the store
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Replies (1)
Game's replyOfficial
30 Mar 2015, 17:05Hello Elmarie@123,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that the bangles was sent in for repairs and the store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that the bangles was sent in for repairs and the store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply30 Mar 2015, 17:05
Official
Hello Elmarie@123,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that the bangles was sent in for repairs and the store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that the bangles was sent in for repairs and the store will keep you updated on the progress.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73