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salma H
1 reviews | Active since Apr 2014
05 Oct 2016, 15:47
mis led by staff
<p>My oven was still under guarantee. I asked game to book a service call for me. They **** to me saying I had to pay an upfront fee which I did not. I now learn that game is responsible for reimbursing me for my money spent getting the oven repaired privately. The manager offered me a R100 voucher to close the matter which I refused</p>
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Game's replyOfficial
05 Oct 2016, 20:17Good day,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was escalated to senior management for further investigation.
Regards
Herman van der Berg
Customer Service
***73
Best regards,
Game's reply05 Oct 2016, 20:17
Official
Good day,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was escalated to senior management for further investigation.
Regards
Herman van der Berg
Customer Service
***73
Best regards,