MICHAEL SELLO - GAME BRITS MALL - SHOUTS AT CUSTOMER

My wife and I had a shocking experience with one of the staff at Game in the Brits mall. I believe his name is MICHAEL SELLO.

We wanted to purchase a Russell Hobbs 4 sandwich toaster. It was priced at R799. I showed the store manager that Makro is selling for R599 . He would not beat the price as he said I needed a hard copy of the advert. I asked him if I could print it at a copy shop and bring it? He said yes. Then I told him of a number of items I had recently purchased and showed the store an electronic copy of the price elsewhere and it was never an issue. He still refused.

I then went to Michael Sello, who proceeded to very quickly get angry withe and begin shouting. We even hear some of the ladies at the tellers say something to him in order to calm him down. I looked at his badge to get his name, he then said to me: " and what's your name huh?" He also said that he had worked in a game store in Johannesburg and that they never honour an electronic version of an advert which I told him was tmnot true because we had experienced this a number of times and always been happy

We were totally shocked to be treated like this as a customer. I wonder how Michael Sello continues to keep his employment in an industry which is consumer driven