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MAPULA M
1 reviews | Active since Feb 2025
12 Feb 2025, 08:37
****MED
i bought a phone at game and within a day it was not working and i took it back.i was promised a refund within 21 working days ,now their repair stires are calling me telling me to pay R1900 to fix the phone,why should i fix a brand new phone that never worked?i want my refund im frustrated with GAME
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Game's replyOfficial
12 Feb 2025, 11:36We are truly sorry to hear about your disappointing experience with our service. Please know that your feedback is important to us and we are taking immediate actions to address the issue. An agent from our team will be reaching out to you very soon to discuss how we can rectify this situation. We deeply appreciate your patience and understanding in this matter. We assure you that we'll do our utmost to resolve this issue to your satisfaction.
Game's reply12 Feb 2025, 11:36
Official
We are truly sorry to hear about your disappointing experience with our service. Please know that your feedback is important to us and we are taking immediate actions to address the issue. An agent from our team will be reaching out to you very soon to discuss how we can rectify this situation. We deeply appreciate your patience and understanding in this matter. We assure you that we'll do our utmost to resolve this issue to your satisfaction.