May bad experience in buying a laptop at Game

I bought a Proline Thinline V116 laptop from Game Flamwood Klerksdorp on the 5th of June 2024. While installing the programs it stalled to a point of not operating at all. On the 6th of June 2024 I took it back to Game and was informed that they are going to sent it away to be aces, while the Supervisor confirmed that there was a problem with the hard drive of the laptop. As a concerning costumer I was taken aback by them not accepting liability for the item and refused to reimburse me or replaced it with a new one. I would like to deter all customers to stay away from Game, specifically buying electronic equipment from Game.