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delangefranco.fdl delangefranco.fdl
1 reviews | Active since Mar 2009
25 Nov 2018, 19:33
Massmart selling poor quality Raleigh parts!!
I am truly disappointed in the **** poor quality of Raleigh bicycles SA, since I bought my 29" MTB I had to replace gears, pedals etc. On the 21/10/2018 I bought 2 new 29" tires and an inner tube. Barely a month down the line and the tires are literally tearing open?? What the hell? I did inform Raleigh SA of their **** poor quality but of course no reply? Is this the mechanism to be expected from the likes of Game SA and Massmart SA on quality products??
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Game's replyOfficial
28 Feb 2019, 16:31Hi Franco,
Thank you for taking my call.
With regards to our telephonic conversation, I do appreciate your feedback.
I am pleased that Raleigh SA managed to get you sorted. As advised I will be sure to pass on your experience to our Suppliers to avoid a similar customer experience.
Regards,
Rudy
Thank you for taking my call.
With regards to our telephonic conversation, I do appreciate your feedback.
I am pleased that Raleigh SA managed to get you sorted. As advised I will be sure to pass on your experience to our Suppliers to avoid a similar customer experience.
Regards,
Rudy
Game's reply28 Feb 2019, 16:31
Official
Hi Franco,
Thank you for taking my call.
With regards to our telephonic conversation, I do appreciate your feedback.
I am pleased that Raleigh SA managed to get you sorted. As advised I will be sure to pass on your experience to our Suppliers to avoid a similar customer experience.
Regards,
Rudy
Thank you for taking my call.
With regards to our telephonic conversation, I do appreciate your feedback.
I am pleased that Raleigh SA managed to get you sorted. As advised I will be sure to pass on your experience to our Suppliers to avoid a similar customer experience.
Regards,
Rudy