MASS DISCOUNTERS lies as much as GAME!

Dear Game Stores/Mass Discounters!

My complaint logged on 19 th December has clearly fallen on deaf ears! i was sent a refernce here for my copmplaint -

" We are pleased to inform you we have received your enquiry/complaint at Game / Dion Wired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number 25319

The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.

Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.

Group Customer Service Advisor MASSDISCOUNTERS, t/a Game and DionWired Tel: ***/ Fax: ********** ,

, someone attempted to contact me once , several people have made **** promises! Spoke to Felicia at the Mass Discounters HQ who was going to look into why my package is still AWOL! She was going to get back to me asap......24hrs later NOTHING!!!!!! Christmas is now 3 days away and i do not have the gifts I paid for on the 12 December whereby your delivery PROMISE was 3-5 days! NOW WHAT GAME????????????????????????????????

Is this how you treat your customers ! by just IGNORING us when YOU are in the wrong!