BM
Bishop M

1 reviews | Active since Sept 2017

23 Nov 2019, 11:58

Marissa the admin manager with attitude

Bad service from an admin manager at Game in Alberton city. We bought a microwave from their store worth R1799 with a 10 year warranty but misplaced my slip. She checked my transaction using the barcode and found the slip but didn't want to help. She told me that even if I had to come with the bank statement she won't help if it's over three months which doesn't make any brains. I know it's my fault for misplacing my slip but I'm sure she can try and assist a customer. Stinking attitude, she doesn't deserve to see customers in front she deserves to do paper work maybe she'll become an admin director. Useless

0
Replies (1)
Game
Game's reply23 Nov 2019, 13:01
Official
Hi Bishop,

Thank you for taking my call.

I'm sorry for the service you received. Rest assured this is not the experience we want you to have. 

We will be looking into the matter and will get back to you. 

Kind Regards
Suhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za