Manipulative

<p>I bought a Laptop from Game at Westgate during January. The Laptop has been giving me problems so I decided to finally return back to Game in April. Their policy is stated that if you return an item and within 21 days the item is repaired or you haven't been notified that the item is ready for collection you get a refund. They did not specify that 21 working days they just stated 21 days. Today I went there and the lady that helped me didn't count the calendar days she wrote on the slip that it's been 23 days only when she comes back from the manager she counts the days and scratches the number she had written. Then another lady impersonated the manager and told me that there is nothing that they can do if 21 days has not lapse. This laptop I bought on account not cash and I will not pay it. </p>