KM
Karabo M
1 reviews | Active since Oct 2010
04 Jan 2016, 15:05
Manager wont answer my calls no call back
I bought an LG home system and a few days later when i opened the box there was no remote control inside. I called the store immidiatly and my call was tranferred to a manager who never pickedup the call. I call every second day and the manager doesnt answer and the store doesnt call me back. As i am typing this i have been on hold for over 37mints (using my airtime) to a manager who does not bother to respond. Pls help.
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Game's replyOfficial
05 Jan 2016, 07:26Hello Azania,
We acknowledge receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically. An arrangement is underway to get you a remote; but firstly, we want to know the model of the home system.
You can contact Sello Sefolo directly on *** with the required information.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically. An arrangement is underway to get you a remote; but firstly, we want to know the model of the home system.
You can contact Sello Sefolo directly on *** with the required information.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply05 Jan 2016, 07:26
Official
Hello Azania,
We acknowledge receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically. An arrangement is underway to get you a remote; but firstly, we want to know the model of the home system.
You can contact Sello Sefolo directly on *** with the required information.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
The store was unable to get hold of you telephonically. An arrangement is underway to get you a remote; but firstly, we want to know the model of the home system.
You can contact Sello Sefolo directly on *** with the required information.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73