BD
Bafana D

1 reviews | Active since Aug 2015

30 Nov 2015, 13:13

Manager service sucks

on Sunday 29/11/2015 morning went to the game store in Jabulani Mall Soweto to buy pots, at the till the pots were priced R1100.00 and informed the teller that the price from the shelves is R1000.00, she called her Supervisor whom checked on the price and notified me that the store manager must change/authorize to change the price as it displays on the shelf. I had to wait for over 45 minutes for the store manager Lucas Mvelase to change the price from R1100 to R1000 and when he eventually came with the correct price- barcode so can make payment for my pots, he neither had empathy nor sympathy by wasting my time and no communication what-so-ever while was waiting for the correct price authorized code....guess next time will make a scene in order to get proper and impromptu service<br> <br> BAD SERVICE<br> Bad Service

0
Replies (1)
Game
Game's reply01 Dec 2015, 07:01
Official
Hello warern,

We are in receipt of your complaint with reference ***3 and apologize for any inconvenience caused.

We confirm that management contacted you to apologize. We invite you back into the store and assure you of our best service at all times.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,