manager insisted that I quered twice beCause of my

On the 27.11.2015 i purchased suitcases from game cape gate, unfortunately my kids hated them. So that same day of the27th we returned the suitcases at the somerset mall. We were attended to by a very rude and unprofessional elke hendriks. The purchase was made from my cheque card, so i requested for a voucher as i needed my money available immediately as i still needed to purchase my suitcases that same weekend . Now the problem started when i refused to stand on yet another long que to get my money. This elke hendriks person told me there was nothing she could do and if i wanted my money l had to stand on the line.<br> I insisted to speak to her superior and eventually called Her manager whom i assume asked about my race, because elke response was 'she's a black woman' and of cause she rep**** in afrikaans, my she thought i wouldn't understand because 'I AM BLACK'. Then the worst was this girl confirmed that her manager said i has to que again. I asked for this manager's name and elke told me there she was not authorised to give such info. Hayke trust umfazi omnyama trowing tantrums, eventually a floor manager Maruse Stone came to the rescue , and went to redeem the voucher.