management and staff all ****

I call game in cresta to find out about products and if they have stock. I called and they transferred me to the department. They did not answer the first time and got transferred back to the swb. They transferred me again to the same department a lady answered the call before I could enquirer about the product she just says hi and puts the phone down on the counter next to her and I have to listen how she speaks to her work colleague about work and there private things. The more I shouted at them no reply from them. 15 min later still holding on my cell phone no luck. I call back again and ask to speak to management about this. the first time they put me to management phone the person pics the phone up and puts it straight down. I called again and the swb answers the phone and I asked again for management and then she cuts me off. so I waisted 35 min on my cell phone that they won't pay back and still have no idea if they have the products that I am looking for as I don't want to drive 75 km to go and look. then I phoned head office in Durban. they answer the phone. asked for a person that I can give my complain to she puts me to 5 different ext no reply at any of them. ****ed up