TV
Tamrin V
1 reviews | Active since Jul 2016
05 Jul 2016, 11:57
Makes no snese
<p>My wallet recently got ******, as a result the only proof of identification I have is my passport, I have managed to replace bank cards, other acoounts and leave the country with my passport but game refuses to except is as a proof as identity for my replacement card. This makes no sense whatsoever as it has all necessary information on. This has made an uncomfortable situation even more difficult. Really disappointed </p>
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Game's replyOfficial
05 Jul 2016, 12:05We acknowledge receipt of your complaint and apologise for any inconvenience caused.
We referred the matter to the Service Provider, RCS, who will contact you to assist in this matter. You can also contact them on ***or Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Game's reply05 Jul 2016, 12:05
Official
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
We referred the matter to the Service Provider, RCS, who will contact you to assist in this matter. You can also contact them on ***or Regards.
Rina Taute
Group Customer Service Advisor
Best regards,