1 reviews | Active since Oct 2016

02 Mar 2021, 16:27

Lost your purchase slip ,Game will take forever to help you

The return department at game is unorganized how does to generating a slip take take two weeks (what i was told),i called so many times 99% of the time they don't answer(the Return Department)when they answer is always we will call you back because no one is available to check on your query .Hirsch's Home Appliances (bought a fridge lost the slip, fridge had issues got it fixed in 3 days by just providing my name )Store is far better dealing with this issues now i don't have a Microwave its been more than a week. I am giving them two because when you have a slip its better. Lesson learned buying priority appliances, i will defiantly go to another Shop

0
Replies (1)
's update10 Mar 2021, 11:51
Reviewer Update
Hi Please note the escalation you spoke about doesn't work ,still waiting for a call ,i called myself and spoke to one of the manager he said he will make it a priority and get back to me same day but a day has past still nothing ,its been more than two weeks without a micro-oven and by the rate of this issue is going it will be then a before a i get it back